I Bought my first apple product 3 mhonts ago. I had the Same thing when it slid down the desk and cracked as it hit the floor. I Took it to a nearby apple store and they said they couldn't do anything but swap it for a refurbished on which would cost me 475.00 dollars. I guess this will be my last Ipad. I rather go and purchase 5 Samsung tablets for the same price of an original iPad plus repair. Great surprise after only having the iPad for a month. Buyers beware! -18Was this answer helpful?